Please check your order for accuracy and completeness as soon as your cabinets are received. In the event that you have mistakenly ordered product or changed your mind, Columbus Cabinetry LLC provides a 30-Day Money Back Guarantee and will accept the return of your product. After your returned product has been received and inspected, credit for the product, less a 25% restocking fee, will be issued.
All Return & Replacement orders must be authorized by Customer Service
Product that has been installed is not eligible for return
Modified product (by Columbus Cabinetry LLC or Installer) is not eligible for return
Custom modified cabinets, specialty cabinets, power assisted products and custom accessories are not eligible for return
Custom Collection cabinet colors are not eligible for return
All returned product must be in original packaging
The customer is responsible for opening and inspecting the product as soon as possible. The customer is responsible for contacting Columbus Cabinetry LLC Customer Service to request a Return or Replacement order. The customer will contract with a transport carrier, arrange for pickup up, and pay the cost of return shipping. After the cabinets have been received and inspected by Columbus Cabinetry LLC, credit for product, less a 25% restocking fee, will be issued. Credit will not be issued for return shipping costs.
Return Order Procedures:
Please contact Columbus Cabinetry LLC Customer Service with any questions regarding after-sale orders:
Mon, Wed, Thur’s from 8:00-3:00 p.m., Fridays from 8-5:00 p.m,Saturdays 9:00 a.m. to 12:00 p.m, Evenings/Weekends by appointment (Eastern Time zone)