Return/Refund Policy

Return/Refund Policy:

Please check your order for accuracy and completeness as soon as your cabinets are received. In the event that you have mistakenly ordered product or changed your mind, Columbus Cabinetry LLC provides a 30-Day Money Back Guarantee and will accept the return of your product. After your returned product has been received and inspected, credit for the product, less a 25% restocking fee, will be issued.

All Return & Replacement orders must be authorized by Customer Service

Product that has been installed is not eligible for return

Modified product (by Columbus Cabinetry LLC or Installer) is not eligible for return

Custom modified cabinets, specialty cabinets, power assisted products and custom accessories are not eligible for return

Custom Collection cabinet colors are not eligible for return

All returned product must be in original packaging

Customer Responsibilities:

Customers are responsible for ensuring the accuracy of quotes prior to placing their order, including items, quantities, measurements, specifications, and selections submitted. Our free design and quotation services are offered solely as an aid to our customers during their order process. Cancellations for full refunds will be accepted in writing up to 7 days after placing order. Returns of unassembled items in original boxes will be accepted minus the 25% processing/restock fee. Customer responsible for the return of and any shipping fees for those items.

Return Order Procedures:

Please contact Columbus Cabinetry LLC Customer Service with any questions regarding after-sale orders:

Tel.: 812-799-3086


Mon, Wed, Thur’s from 8:00-3:00 p.m., Fridays from 8-5:00 p.m,Saturdays 9:00 a.m. to 12:00 p.m, Evenings/Weekends by appointment (Eastern Time zone)